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These terms describe the basic rules for accessing and using Acrelio.
Last updated: September 13, 2026
These Terms of Service govern use of Acrelio, the property-management software brand at acrelio.app. In these terms, “Acrelio,” “we” and “us” refer to the provider of that service. Contact hello@acrelio.app for business questions or support@acrelio.app for account help.
Acrelio Free supports up to 5 properties, 10 rental units and 10 active tenants. Acrelio Pro costs $29 USD per month plus applicable tax and supports unlimited properties and tenants. Paid subscriptions renew monthly until canceled. The amount due is displayed before you pay.
For purchases billed by Paddle, Paddle is the merchant of record and its buyer terms apply to the transaction. Cancel through the link in your purchase receipt or contact support for assistance. Cancellation normally takes effect at the end of the paid period. The Refund Policy explains the 14-day first-payment refund offer and other remedies. Canceling a subscription does not automatically delete your account or rental records.
Acrelio provides software tools for rental property operations. Users are responsible for the accuracy of the information they enter and for using Acrelio in compliance with applicable laws, leases and agreements.
You are responsible for maintaining control of the email account used to access Acrelio and for notifying Acrelio if you believe your account has been accessed without authorization.
Acrelio can organize rental information, but it does not replace professional legal, accounting, tax, insurance or property-management advice. Landlords remain responsible for their own legal notices, lease obligations, accounting treatment and compliance decisions.
Tenant portal information is provided from landlord-maintained records. Tenants should contact their landlord if they believe rent, deposit, lease, maintenance or account information is inaccurate.
Acrelio may change features, plans and workflows as the product develops. Service availability may depend on hosting providers, email providers, payment providers and other third-party services.
Acrelio