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What email to expect from Acrelio and how to report unwanted messages.
Last updated: September 21, 2026
Acrelio sends emails needed for account access and requested services, including sign-in links, tenant invitations, requested resource delivery and enabled rental reminders. Subscription receipts and billing notices may come from the payment provider.
A public-resource form may offer a separate, unchecked choice to receive clearly described follow-up. Acrelio sends those optional messages only after email confirmation. Resource delivery does not depend on optional marketing consent, and each optional message includes an unsubscribe method.
If you receive an unexpected invitation or reminder, contact support@acrelio.app so we can investigate the account or rental record responsible. Do not forward active sign-in links. Any optional promotional email includes a way to unsubscribe; essential account and billing messages may still be sent.
Do not use Acrelio to send spam, deceptive messages or communications to people whose information you have no lawful reason to use. Landlords are responsible for keeping recipient details accurate and using communication features lawfully.
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